Effective Date: February 2026
Welcome to HerPause. These Terms and Conditions govern your use of our website, products, and subscription services. By accessing or purchasing from our website, you agree to be bound by these terms.
1. About HerPause
HerPause is a wellness brand offering curated self-care products designed to support women during their menstrual cycle and moments of rest.
Our products are intended for comfort and wellness purposes and are not a substitute for medical advice or treatment.
2. Eligibility
By using this website or purchasing from HerPause, you confirm that:
You are at least 18 years old, or have permission from a parent or guardian.
You are legally capable of entering into binding agreements.
3. Products & Availability
HerPause carefully curates each box and product selection.
Because some items may be seasonal or sourced in limited quantities:
Product contents may occasionally vary.
We reserve the right to substitute items of equal or greater value if necessary.
We aim to maintain the quality and intention of every HerPause experience.
4. Pricing
All prices displayed on our website are listed in ZAR and include applicable taxes unless stated otherwise.
HerPause reserves the right to:
Adjust pricing at any time
Offer promotional pricing or discounts
Update subscription pricing with prior notice
Any price changes will not affect orders already confirmed.
5. Subscription Services
HerPause offers subscription options including:
Subscriptions automatically renew according to the selected billing cycle unless cancelled prior to the renewal date.
By subscribing, you authorise HerPause to charge the payment method provided at each renewal period.
Subscribers may:
6. Billing
Payments are processed securely through our payment partners.
By providing payment details, you confirm that:
You are authorised to use the payment method.
The billing information provided is accurate and current.
Failure to process payment may result in delays or cancellation of delivery.
7. Shipping & Delivery
We aim to process and ship orders promptly.
Delivery times may vary depending on:
HerPause is not responsible for delays caused by courier providers, customs, or unforeseen circumstances.
Tracking information will be provided once your order has shipped.
8. Returns & Refunds
Due to the personal and wellness nature of our products:
9. Health Disclaimer
HerPause products are designed for comfort and wellness support.
They are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers should consult a qualified healthcare professional regarding medical concerns or medication usage.
10. Intellectual Property
All content on this website, including:
is the intellectual property of HerPause and may not be reproduced, distributed, or used without written permission.
11. Privacy
Your personal information is handled according to our Privacy Policy.
We respect your privacy and are committed to protecting your personal data.
12. Limitation of Liability
HerPause shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Use of our products is at the customer’s discretion.
13. Changes to Terms
HerPause reserves the right to update or modify these Terms and Conditions at any time.
Any changes will be reflected on this page with an updated effective date.
Continued use of the website constitutes acceptance of the revised terms.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Email: hello@herpause.co.zaCustomer Support: support@herpause.co.za
At HerPause, our intention is always to provide care, clarity, and comfort in every interaction.
